Due to the handmade nature of our products, we cannot accept returns or exchanges. We can offer a replacement or a shop credit for certain circumstances. Please contact us here or send us an email at info@botaganics.com with any concerns about your purchase so we can figure something out!
We want you to love your products as much as we do. Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase.
Domestic Shipping Within USA
We offer free U.S. and Canada shipping with $100 purchase and more.
Once you place your order and the payment has processed, your order will be shipped out in 1 – 2 business days via USPS or UPS. Average shipping time takes 3-10 days! Please contact us if your order didn’t arrive!
International Shipping
We offer free international shipping with $250 purchase and more.
Once you place your order and the payment has processed, your order will be shipped out in 1 – 2 business days via USPS or DHL. Please note that International orders can take up to 4 weeks to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is out of our hands. If Customs charges occur please note that you, the buyer are 100% responsible for the fees. We, the seller, are not responsible for customs charges.
Additional Information
The items purchased from our Site are shipped by a third party carrier pursuant to a shipment contract. As a result, risk of loss and title for such items pass to you upon our delivery to the carrier.
Botaganics is not responsible for shipping delays, damage, or loss.